Refund and Return Policy
At Nutra Glow Plus, customer satisfaction is our priority. If you are not entirely satisfied with your purchase, we’re here to help with a clear and fair return process.
Returns
You may request a return within 1-3 days of receiving your order. To be eligible for a return:
The item must be unused and in its original condition.
The packaging must be intact and unopened.
You must provide proof of purchase (order confirmation or receipt).
To initiate a return, please contact us at [email protected] with your order number and the reason for the return. Our team will guide you through the return process.
Return Time Frame
Returns must be shipped back to us within 3 days of your return request being approved.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 1-3 business days.
Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned:
Opened skincare or wellness products
Items purchased during sales or promotions
Personalized or custom-made items
Damaged or Incorrect Orders
If you receive a damaged or incorrect product, contact us within 48 hours of delivery with photos. We will offer a replacement or store credit as applicable.
Contact Us
For all return or refund-related inquiries, please reach out to us at:
[email protected]
